1. What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
2. What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
3. What is your sample policy?
We can provide samples, but a sample fee will be charged, which will be refunded when placing bulk orders.
4. How long is your warranty period?
Warranty periods vary by product. Typically, we offer 1 year for the energy storage battery station.
5. What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
6. Can you accept custom-made requests?
Yes, we provide special customization for specific requirements (like high-power portable units) without affecting product quality.
Lumina Light
