Frequently Asked Questions
Q1 Can I have a sample before quantity orders?
Yes, we welcome sample orders for your approval and testing.
Q2 What about the lead time?
Samples typically take 3-5 days, while quantity orders require 25-30 days.
Q3 Are ODM or OEM services accepted?
Yes, we provide full ODM and OEM services to meet customized requirements.
Q4 How long is the warranty for your products?
We offer a 2-5 year warranty on our products depending on the configuration.
Q5 What are the payment terms?
Our standard terms are a 30% TT deposit and 70% balance payment before shipment.
Q6 What is the IP and IK rating of the street light?
The product features an IP66 rating for high-level water and dust protection, and an IK08 rating for impact resistance.
Lumina Light
