❓ Frequently Asked Questions
Can I have a sample before placing quantity orders?
Yes, we welcome sample orders for testing and quality approval.
What is the standard lead time for orders?
Samples usually take 3-5 days, while bulk quantity orders typically take 25-30 days.
Do you accept ODM or OEM requests?
Yes, we offer professional ODM and OEM services to meet your specific requirements.
How long is the warranty period for your products?
We offer a 2-5 year warranty depending on the product configuration and requirements.
What are the accepted payment terms?
Our standard terms are a 30% TT deposit, with the remaining 70% balance due before shipment.
Are your street lights compatible with Smart City systems?
Yes, the IP66 driver chamber is designed to integrate with various IOT Smart Systems for modern city infrastructure.