Can I request a sample order for testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable. Please send us an inquiry for a formal quotation.
What is the expected lead time for orders?
Samples typically take 1-5 days, while mass production requires 1-2 weeks for quantities exceeding 8,000 pieces.
What color temperatures are available?
We provide a wide range including 2700K (SW), 3000K (WW), 4100K (NW), 5000K (DW), 5700K (CW), and 6500K (SCW).
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping are also available.
Do you offer a warranty for the solar lights?
Yes, we provide a 3 to 5-year warranty on our products to ensure long-term performance and customer satisfaction.
How do you handle faulty products?
Our products undergo strict quality control (defect rate < 0.2%). During the warranty period, we will replace or repair defective items depending on the situation.